Based on our longer guide, How to become a registered NDIS provider in 2026, updated for the portal changes that came in on 12 October 2026. General information only, not legal advice. The NDIS Commission's own pages are the final word.
If you started reading up on NDIS registration a few months ago, some of what you read is now out of date. On 12 October 2026 the NDIS Quality and Safeguards Commission opened a new NDIS Commission Portal, and new registration applications now start there. How you log in has changed too.
This post covers what's different, what to have ready before you click Start Application, and the steps from there to a certificate.
What changed on 12 October
There are now two portals. New applications go in the new NDIS Commission Portal. If you submitted an application before 12 October, you finish it in the existing portal, including checking progress or withdrawing it. Any draft applications that hadn't been submitted in the old portal were removed on 12 October, so if you had one, you'll need to start again in the new portal.
You log in with myID, not PRODA. Older guides, including an earlier version of our own, tell you to set up PRODA to reach the Commission's application portal. The Commission now uses myID, the Australian Government's Digital ID app, together with Relationship Authorisation Manager (RAM). RAM is what links your myID to your business so you can act for it. The person responsible for the business, called the principal authority, sets the business up in RAM. The Commission's login page still offers a "continue with PRODA" link for people having trouble setting up myID, but myID is the intended route.
Before you start: what to have ready
You have 60 days from starting an application to finish it, or it's deleted and you start again. So it pays to gather everything first:
- An ABN. Registration is for a business, and you need an Australian Business Number.
- A myID account, and your business set up in RAM.
- Your organisation's details. Corporate structure, governance arrangements and locations.
- Your key personnel. Names, dates of birth and contact details for the people who run or control the business. Each of them is checked for a valid NDIS worker screening clearance and for suitability, such as past convictions or enforcement action.
- Screening for workers in risk-assessed roles. These workers need an NDIS worker screening clearance too. Sorting this out before you apply avoids delays.
- The supports you plan to deliver, which decide your registration groups, and any evidence the application asks for.
- Policies that describe your organisation. You'll complete a self-assessment against the NDIS Practice Standards and upload documents.
On that last point, the Commission is direct about consultants and bought policy packs. You can use them, but it expects you to have been substantially involved, to understand what you've submitted, and for the answers to be specific to your organisation rather than copied from a template. Giving false or misleading information in an application can attract a civil penalty and can be a criminal offence.
The steps, in order
1. Part 1. In the new portal, go to My applications, choose Provider registration application and enter your ABN. Part 1 covers your organisation, key personnel and suitability questions. When you submit, record the Lodgement ID.
2. Initial assessment. You'll be told the outcome. If there are no suitability issues, you move on to Part 2.
3. Part 2. This is your service profile (the supports and categories you plan to provide, how many participants and workers you have, the disability types and age groups you support), your outlets and service areas, and the self-assessment for each relevant module, with documents attached.
4. Initial scope of audit. The Commission emails you a document that sets out which audit you need, either a verification audit for lower-risk supports or a certification audit for higher-risk ones, plus your registration groups and what to share with your auditor.
5. Choose an auditor. You pay for the audit and choose from the Commission's list of approved quality auditors. In the new portal, you select the auditor after submitting Part 2 and the portal sends them the request. The Commission recommends getting more than one quote, so use the scope document to ask a few. The list is shorter than it was. QIP stopped NDIS audits on 30 April 2026 and Citation Certification on 30 June 2026, so book early.
6. Decision. The auditor sends a recommendation, the Commission assesses your suitability, and you're told whether you're approved. If they plan to refuse, you're invited to respond first. You can ask for a review within three months of a decision, and then go to the Administrative Review Tribunal.
A successful application ends with a certificate listing your registration groups, any conditions and your period of registration, and your details go on the Provider Register.
Who has to register
Many NDIS providers can choose whether to register. Some can't. From 1 July 2026, providers of supported independent living (SIL) and NDIS digital platforms must be registered. Our earlier guide also listed support coordination here. That was wrong: the Commission says mandatory registration for support coordination is paused. Registration is also needed for things like specialist disability accommodation, specialist behaviour support, plan management and supports for NDIA-managed participants. If you're moving into SIL, our post on SIL registration group 0138 explains what that involves.
If you're already thinking about the audit, we put together a week-by-week plan on Medium: Six weeks out from your NDIS audit.
Sources: NDIS Quality and Safeguards Commission, Apply for registration; Registered providers portal login; Changing from PRODA to myID and RAM; Submit an Application for Registration, Parts 1 and 2 (quick reference guides, October 2026); Mandatory registration for SIL and NDIS digital platforms. All read 4 November 2026.
Written by the Rostery team in Sydney.
Comments
Post a Comment